The Cloud Administrator plays a vital role in maintaining Truman’s cloud-base platforms and developing standard operating procedures. This role enforces the Salesforce CRM as the “source of truth” for the organization.

Key Responsibilities:

In addition to other duties that may be assigned in the future, the Cloud Administrator will have the following responsibilities:

• Manage all aspects of cloud-based applications, including user access permissions.
• Build tech workflows and automations to create efficiencies and implement best practices;
• Build data audits to ensure data integrity;
• Maximize Salesforce CRM integration with other platforms;
• Assess and create procedures, definitions and data definitions for data entry and reporting including recommendations and implementation of best practices;
• Build/improve Salesforce tools to track public and private events, including attendance (and integrate with other platforms - invitations, zoom, etc);
• Train HQ staff on best practices for cloud-base applications.

Truman’s Commitment to Diversity, Equity, Inclusion, and Justice

Truman is a leader in the movement to advance diversity, equity, inclusion, and justice (DEIJ) as national security imperatives. In consultation with our Boards of Directors, Truman members, and a wide range of stakeholders, Truman continues to make strides toward creating a more just and equal world. Expanding the diversity of Americans who contribute to every level of the U.S. national security and foreign policy community enhances our nation’s security and strengthens U.S. global leadership and moral authority. American foreign policy is strongest when a variety of thoughts and perspectives are reflected in our domestic policies and foreign affairs.

Studies have shown that women, nonbinary folks, and People of Color are less likely to apply for jobs unless they believe they meet every single qualification in a job description. We are committed to building a diverse and inclusive organization and are most interested in finding the best candidate for the job. We strongly encourage you to apply, even if you don’t believe you meet all the qualifications described. But be sure to include a thoughtful cover letter with your application. No candidate will not be considered without one.

• Three to five years of experience in a cloud-base administrator role in a similar environment;
• Ability to provide admin training and end-user support;
• Proficiency in creating Salesforce profiles, allocating roles, and managing access;
• Experience in performing Salesforce upgrades and ensuring successful integration;
• In-depth knowledge of Salesforce products and their functionalities;
• Knowledge of importing data and generating reports;
• Independence, good judgment, and diplomatic skills;
• Professionalism and excellent interpersonal skills;
• Excellent organizational skills and attention to detail;
• High energy and a boundless work ethic;
• Excellent oral and written communication skills;

Preferred

• Salesforce certified administrator or Salesforce advanced administrator certification;
• Interest in national security and human rights, and/or advocacy and in nonprofit organization management.

Compensation
Truman salary bands are aligned with OPM General Schedule rates for the DC Locality. The Cloud Administrator is a GS 11 Equivalent.

Benefits

• Generous leave policies including three weeks vacation accrued during the first year plus eight additional paid federal holidays, one week paid holiday leave, and parental leave;
• Health/dental benefits;
• Guaranteed 401K 3% employer contribution after three months;
• Flexible work environment;
• An energetic, highly collaborative, and mission-driven team.